Shipping policy

Last updated: [August 21, 2025]

At Voidline co, we aim to get your order to you as quickly and smoothly as possible. Below is our standard shipping policy.

Order Processing

  • All orders are processed within 1–3 business days.

  • Orders are not shipped or delivered on weekends or holidays.

  • You’ll receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your location and selected shipping method.

Australia

Shipping Option Estimated Delivery Time Cost
Standard Shipping 3–7 business days Calculated at checkout
Express Shipping 1–4 business days Calculated at checkout

Note: Delivery times may vary based on location and external factors (e.g., carrier delays, weather).

International Shipping 

  • Christmas Island, Cocos (Keeling) Islands, Cook Islands, Fiji, French Polynesia, Kiribati, Nauru, New Caledonia, Niue, Norfolk Island, Papua New Guinea, Pitcairn Islands, Samoa, Solomon Islands, Tokelau, Tonga, Tuvalu, U.S. Outlying Islands, Vanuatu, Wallis & Futuna 6-27 days $30.00 AUD
  • Belarus, Bosnia & Herzegovina, Bulgaria, Croatia, Estonia, Faroe Islands, Gibraltar, Greece, Guernsey, Hungary, Iceland, Isle of Man, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, North Macedonia, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Svalbard & Jan Mayen, Ukraine, Vatican City Standard 6-27 days $30.00 AUD
  • United Arab Emirates, Austria, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore, United States Standard 6-27 days $45.00 AUD

Shipping Locations

We currently ship within [your country, e.g., Australia] and select international destinations.

If your location isn’t listed at checkout, feel free to contact us.

Order Tracking

Once your order is shipped, you’ll receive a tracking link via email to monitor its progress.

Lost or Damaged Packages

Voidlineco is not responsible for packages lost or damaged in transit. If this happens, please contact the shipping carrier directly. We’ll do our best to assist where possible.

Voidline co Return & Shipping Policy

Last updated: August 21, 2025

We want you to love your Voidlineco pieces. If you're not completely satisfied with your purchase, we’re here to help.

Returns

  • You have 14 days from the delivery date to request a return.

  • Items must be unused, unwashed, and in original condition with all tags attached.

  • Final sale items (including discounted and clearance items) are not eligible for return.

How to Start a Return

  1. Email us at contact@voidline.com with your order number and reason for return.

  2. Once approved, we’ll send you return instructions and a return shipping label (if applicable).

  3. Pack the item securely and ship it back using the label or your preferred tracked method.

Return Shipping Costs

  • For domestic returns:
    A flat $5.00 return shipping fee will be deducted from your refund (if you use our label).

  • For international returns:
    Customers are responsible for return shipping costs.

You may use your own shipping method if preferred. We recommend using a trackable service, as we are not responsible for lost returns.

Refunds

  • Once your return is received and inspected, we’ll notify you by email.

  • If approved, a refund will be issued to your original payment method within 5–10 business days.

  • Original shipping charges are non-refundable.

Exchanges

At this time, we do not offer direct exchanges. If you want a different size or item, please return your original order and place a new one.

Contact Us

For shipping questions, please reach out to our support team at:
📧 contact@voidlineco.com